Top professionals,
for a fraction of the cost.
Enhance Customer Experience With Our Call Center Solutions
A Quantum Outsourcing Group® Employee Leasing Solution
At Quantum, we understand that a great customer experience is the heart of any successful business.
Whether it's through phone, email, or live chat, we ensure that your customers receive a timely, effective and memorable assistance.
Deliver Exceptional Support with Our Professional Call Center Services
Nearshoring: Born in the US,
with thriving operations in Latin America.
We specialize in transforming your customer service into a powerful tool for business success. Our solutions are crafted to cater to businesses across various industries, ensuring that your customer service strategy aligns perfectly with your business goals.
Outsourcing your Call Center operations to Quantum allows you to focus on your core business while we take care of your customers.
Our customer service outsourcing solutions are tailored to meet your specific needs, ensuring that your customers receive top-notch support.
At Quantum, we're committed to providing customer service solutions that not only meet but exceed your expectations. Whether you need call center services, customer retention strategies, or analytics insights, we've got you covered.
Ready to take your customer service to the next level?
Contact us today and let's get started!
Worried about the cost of outsourcing? Don't be.
We put at your service the expertise, capacity, and staff to take over your non strategical operations at incredibly affordable and competitive fees.
About how Quantum can help your business
Why should you choose Quantum
for Call Center Services?
When working with Quantum Outsourcing Group, you get full access to a pool of professionals dedicated to your business growth, supported by top-tier technology. All with unmatched cost-savings.
Dedicated Call Center agent(s)
Bilingual Professionals
Monitored Calls for performance evaluation
Constant Training
Top-tier Technology and Software
Office space and Equipment
Low and High Volume Adaptability
Affordable Call Center services
Omnichannel Support (Calls, Emails, Chat)
Customer Centered Protocols
Availability for extended hours to cross US time zones
Reporting of activity, goals, and achievements.
Database Updating
Cyber Security
We, truly, have no competitor.
Other Call Centers
Features
Bilingual Professionals
Dedicated Employee to your operation
Security & Cyber Security Protocols
Customer Centered Protocols
Performance Analytics
CRM Integration
Omnichannel Support
Custom Training & Reward Benefits
Customer Feedback System
Scalability
Workforce Management
Quality Management Tools
Legal Contracting Compliance
Learn more
About how Quantum can help your business
Call Center Services FAQs
Explore more about our
Quantum Outsourcing Solutions
Maximize efficiency and reduce operational costs with skilled professionals without the hustle of contracting, payroll and HR management.
Provide your clients with bilingual support, information about your products, services, and programs, effectively.
Improve accuracy and reduce errors by safely and precisely taking your information to electronic formats.
Bilingual Virtual Assistant services tailored to handle administrative tasks, appointment booking, and more, ensuring efficient and professional support from a remote location.
Healthcare Providers: Improve your cash flow and reduce administrative burden by delegating the management of your medical liens.
Access to specialized expertise, advanced tools, and cost savings, enhancing overall marketing effectiveness and efficiency.
Let's discuss your specific needs and find the perfect solution for your business.